{"id":6978,"date":"2026-02-28T07:37:49","date_gmt":"2026-02-28T06:37:49","guid":{"rendered":"https:\/\/www.tourguideme-berlin.com\/?page_id=6978"},"modified":"2026-03-07T14:13:16","modified_gmt":"2026-03-07T13:13:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.tourguideme-berlin.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\n     FAQ \u2013 TourguideMe Berlin (EN)\n     URL: \/en\/faq\/\n     Stand: 07.03.2026 \u2013 FINAL validiert\n     \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 --><\/p>\n<p><!-- \u2500\u2500 BLOCK 1: INTRO \u2500\u2500 --><\/p>\n<section class=\"faq-intro\" aria-labelledby=\"faq-title\">\n<div class=\"container\">\n<h1 id=\"faq-title\"><span aria-hidden=\"true\">\u2753<\/span> Frequently Asked Questions (FAQ)<\/h1>\n<p>Here you&#8217;ll find answers to the most common questions about our <strong>private guided tours in <a href=\"https:\/\/en.wikipedia.org\/wiki\/Berlin\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Berlin<\/a><\/strong> \u2013 from booking and prices to schedule, meeting point, cancellation and accessibility. Can&#8217;t find your question? <a href=\"#faq-kontakt\">Contact us directly<\/a> \u2013 we respond quickly and personally.<\/p>\n<nav aria-label=\"FAQ categories\">\n<h2 id=\"faq-nav-title\">Topics at a glance<\/h2>\n<ol class=\"faq-nav\" role=\"list\">\n<li><a href=\"#faq-allgemein\">General<\/a><\/li>\n<li><a href=\"#faq-angebot\">Tour Options &amp; Duration<\/a><\/li>\n<li><a href=\"#faq-preise\">Prices &amp; What&#8217;s Included<\/a><\/li>\n<li><a href=\"#faq-buchung\">Booking &amp; Schedule<\/a><\/li>\n<li><a href=\"#faq-zielgruppen\">Target Groups &amp; Accessibility<\/a><\/li>\n<li><a href=\"#faq-zahlung\">Payment, Invoices &amp; Terms<\/a><\/li>\n<li><a href=\"#faq-wetter\">Weather, Clothing &amp; Safety<\/a><\/li>\n<li><a href=\"#faq-oepnv\">Public Transport &amp; Transfers<\/a><\/li>\n<li><a href=\"#faq-extras\">Vouchers &amp; Extras<\/a><\/li>\n<li><a href=\"#faq-kontakt-info\">Contact &amp; Company<\/a><\/li>\n<li><a href=\"#faq-touren\">Tour-Specific Questions<\/a><\/li>\n<\/ol>\n<\/nav>\n<p class=\"mb-cta\" role=\"group\" aria-label=\"Back to homepage\"><a class=\"btn btn-secondary\" href=\"https:\/\/www.tourguideme-berlin.com\/en\/\">\ud83c\udfe0 Home<\/a><\/p>\n<\/div>\n<\/section>\n<hr aria-hidden=\"true\" \/>\n<section id=\"faq-allgemein\" class=\"faq-section\" aria-labelledby=\"faq-allgemein-title\">\n<div class=\"container\">\n<h2 id=\"faq-allgemein-title\">General<\/h2>\n<div class=\"faq__items\" role=\"list\">\n<details role=\"listitem\">\n<summary>What does TourguideMe Berlin do?<\/summary>\n<p>TourguideMe Berlin offers <strong>private and public guided tours<\/strong> in Berlin and <a href=\"https:\/\/en.wikipedia.org\/wiki\/Potsdam\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Potsdam<\/a> \u2013 individually planned and led by certified guides. Since 2015, we have conducted over 2,500 tours.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>Are the tours private or public?<\/summary>\n<p>Our focus is on <strong>private tours<\/strong> \u2013 just you and your group. We also offer fixed small-group dates that are publicly bookable.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>In which languages are tours available?<\/summary>\n<p>Our guided tours are available in <strong>German, English, Spanish and Italian<\/strong>. Additional languages are available on request. Bilingual groups are no problem either.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>What themes and tours do you offer?<\/summary>\n<p>Our range includes: Berlin Top 10 &amp; Top 20 Attractions, Berlin in 60 Minutes, Currywurst &amp; Ku&#8217;damm Tour, Berlin under the Third Reich, Berlin by Night, Kurf\u00fcrstendamm Tour, Jewish Life in Berlin, East Berlin Tour, Prussians Glory, East &amp; West Tour and the VIP city tour in a Mercedes S-Class. Custom themed tours are available at any time.<\/p>\n<\/details>\n<\/div>\n<p class=\"mb-cta\" role=\"group\" aria-label=\"All tours\"><a class=\"btn btn-primary\" href=\"https:\/\/www.tourguideme-berlin.com\/en\/tours\/\">\ud83c\udfdb\ufe0f All Tours &amp; Prices<\/a><\/p>\n<p class=\"mb-cta\" role=\"group\" aria-label=\"Enquiry by email\"><a class=\"btn btn-secondary\" href=\"mailto:info@tourguideme-berlin.com?subject=Question%20about%20tours%20%E2%80%93%20TourguideMe%20Berlin\">\ud83d\udce7 Ask by email<\/a><\/p>\n<\/div>\n<\/section>\n<hr aria-hidden=\"true\" \/>\n<section id=\"faq-angebot\" class=\"faq-section\" aria-labelledby=\"faq-angebot-title\">\n<div class=\"container\">\n<h2 id=\"faq-angebot-title\">Tour Options &amp; Duration<\/h2>\n<div class=\"faq__items\" role=\"list\">\n<details role=\"listitem\">\n<summary>What tour formats are available?<\/summary>\n<p>We offer <strong>walking tours<\/strong>, <strong>city tours<\/strong> in a VIP shuttle (Mercedes S-Class) or van, as well as <strong>special tours<\/strong> with public transport sections. Formats can be freely combined.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>How long do the tours last?<\/summary>\n<p>Tours last between <strong>1 and 8 hours<\/strong> depending on the format. The compact Berlin in 60 Minutes tour is ideal when time is short, the Top 10 tour lasts 2 hours, the Top 20 tour about 3 hours. Custom tours can be booked from 2 hours and extended in 30-minute increments.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>Are there excursions to Potsdam?<\/summary>\n<p>Yes \u2013 we offer <strong>guided tours in Potsdam<\/strong>, including <a href=\"https:\/\/en.wikipedia.org\/wiki\/Sanssouci\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Sanssouci Palace<\/a>, Babelsberg Park and the Potsdam Old Town. Start time and duration are flexibly planned.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n<hr aria-hidden=\"true\" \/>\n<section id=\"faq-preise\" class=\"faq-section\" aria-labelledby=\"faq-preise-title\">\n<div class=\"container\">\n<h2 id=\"faq-preise-title\">Prices &amp; What&#8217;s Included<\/h2>\n<div class=\"faq__items\" role=\"list\">\n<details role=\"listitem\">\n<summary>How much does a private guided tour in Berlin cost?<\/summary>\n<p>A <strong>private guided tour<\/strong> with TourguideMe starts from <strong>\u20ac45.00 per person<\/strong> (min. 2 paying guests). Children under 12 are free. Custom tours start from <strong>\u20ac145.00 per hour<\/strong> (min. 2 hours). All prices are final with no hidden costs.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>What do sample tours cost?<\/summary>\n<p>The most popular tour \u2013 the <strong>Top 10 Attractions walking tour<\/strong> \u2013 costs \u20ac69.90 per person for 2 hours. The Currywurst Tour costs from \u20ac99.00 p.p., the VIP city tour in a Mercedes S-Class from \u20ac490.00 flat rate. Group offers from \u20ac290.00. Current prices can be found on our <a href=\"https:\/\/www.tourguideme-berlin.com\/en\/tours\/\">tours overview<\/a>.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>What is included in the price?<\/summary>\n<p>The price includes all <strong>guided tour services<\/strong> including preparation, delivery and personal assistance by the guide. Public transport tickets, admission fees and transfers are only included if expressly stated in the service description.<\/p>\n<\/details>\n<\/div>\n<p class=\"mb-cta\" role=\"group\" aria-label=\"All tours\"><a class=\"btn btn-primary\" href=\"https:\/\/www.tourguideme-berlin.com\/en\/tours\/\">\ud83c\udfdb\ufe0f All Tours &amp; Prices<\/a><\/p>\n<\/div>\n<\/section>\n<hr aria-hidden=\"true\" \/>\n<section id=\"faq-buchung\" class=\"faq-section\" aria-labelledby=\"faq-buchung-title\">\n<div class=\"container\">\n<h2 id=\"faq-buchung-title\">Booking &amp; Schedule<\/h2>\n<div class=\"faq__items\" role=\"list\">\n<details role=\"listitem\">\n<summary>How do I book a guided tour?<\/summary>\n<p>Bookings can be made <strong>online, by email, WhatsApp or phone<\/strong>. Simply let us know the date, preferred start time, duration, group size and language \u2013 we&#8217;ll confirm quickly with a suitable route and fixed price.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>Can I book a guided tour at short notice?<\/summary>\n<p>Yes, at TourguideMe short-notice bookings are often possible even on the same day \u2013 ideally at least 2 hours before the tour starts. Contact us via WhatsApp or phone for a quick response.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>What does a typical walking tour look like?<\/summary>\n<p>The walking tour takes place <strong>on foot<\/strong>, partly supplemented by public transport sections. Content, pace and breaks are individually tailored to the interests and needs of your group.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>Where is the meeting point for the guided tour?<\/summary>\n<p>The standard meeting point is the <strong>Paul-L\u00f6be-Haus<\/strong> in the government district (U5 Bundestag, S-Bahn Hauptbahnhof). Some tours have fixed meeting points (e.g. Hotel Adlon). On request, we can also pick you up at your hotel, train station or a custom location.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>Does TourguideMe offer hotel pick-up?<\/summary>\n<p>Yes \u2013 we are happy to pick you up at your <strong>hotel, Hauptbahnhof, trade fair or BER airport<\/strong> by arrangement. Hotel pick-up is available for all tours.<\/p>\n<\/details>\n<\/div>\n<p class=\"mb-cta\" role=\"group\" aria-label=\"Book now\"><a class=\"btn btn-primary\" href=\"https:\/\/www.tourguideme-berlin.com\/en\/contact\/\">\ud83d\udccb Contact form<\/a><\/p>\n<p class=\"mb-cta\" role=\"group\" aria-label=\"WhatsApp contact\"><a class=\"btn btn-whatsapp\" style=\"color: #25d366;\" href=\"https:\/\/wa.me\/4915129460999?text=Hello%2C%20I%20would%20like%20to%20book%20a%20guided%20tour%20in%20Berlin.\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Book via WhatsApp (opens new window)\">\ud83d\udcac WhatsApp<\/a><\/p>\n<\/div>\n<\/section>\n<hr aria-hidden=\"true\" \/>\n<section id=\"faq-zielgruppen\" class=\"faq-section\" aria-labelledby=\"faq-zielgruppen-title\">\n<div class=\"container\">\n<h2 id=\"faq-zielgruppen-title\">Target Groups &amp; Accessibility<\/h2>\n<div class=\"faq__items\" role=\"list\">\n<details role=\"listitem\">\n<summary>Who are the tours suitable for?<\/summary>\n<p>Our tours are suitable for <strong>couples, families with children, school groups, seniors, companies and teams<\/strong> \u2013 every tour is tailored to your needs. Pace, content and breaks are individually adjusted. Children under 12 participate free of charge.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>Is accessible sightseeing possible?<\/summary>\n<p>In most cases, yes. Many routes are designed to be <strong>largely barrier-free<\/strong>. Please let us know your requirements in advance \u2013 we&#8217;ll plan the route with accessible paths and breaks. If needed, a <strong>VIP city tour in the Mercedes S-Class<\/strong> is available as an alternative to walking.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n<hr aria-hidden=\"true\" \/>\n<section id=\"faq-zahlung\" class=\"faq-section\" aria-labelledby=\"faq-zahlung-title\">\n<div class=\"container\">\n<h2 id=\"faq-zahlung-title\">Payment, Invoices &amp; Terms<\/h2>\n<div class=\"faq__items\" role=\"list\">\n<details role=\"listitem\">\n<summary>When is payment due?<\/summary>\n<p>For advance invoicing, payment is due <strong>7 days before the tour starts<\/strong>. Cash payment is possible on-site; credit card payment (VISA, MasterCard, AMEX) by prior arrangement.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>Will I receive an invoice with VAT?<\/summary>\n<p>Yes \u2013 all prices are final prices including statutory VAT. <strong>Invoices with itemised VAT<\/strong> are issued for corporate clients and are suitable for straightforward company accounting.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>What is the cancellation policy?<\/summary>\n<p><strong>Standard tours<\/strong> (bookable online via our website): Generally free cancellation up to <strong>24 hours before the tour starts<\/strong>. Some tours have different deadlines (48 hours or 7 days) \u2013 the exact cancellation deadline is shown during booking and in the booking confirmation.<\/p>\n<p><strong>Custom tours<\/strong> (tailored tours, corporate and group bookings): Cancellation fees apply as per our <a href=\"https:\/\/www.tourguideme-berlin.com\/en\/terms-and-conditions\/\">Terms &amp; Conditions<\/a> \u2013 free up to 30 days before, 50% up to 14 days, 100% up to 7 days. The customer is permitted to prove that no or lesser damage has occurred.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>What legal framework applies?<\/summary>\n<p>German law applies. TourguideMe is not a package travel organiser within the meaning of \u00a7\u00a7 651a et seq. of the German Civil Code (BGB). Services are subject to the law on contracts for work (\u00a7\u00a7 631 et seq. BGB). Full details can be found in our <a href=\"https:\/\/www.tourguideme-berlin.com\/en\/terms-and-conditions\/\">Terms &amp; Conditions<\/a>.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>Are there default interest charges?<\/summary>\n<p>Yes: In case of default, interest of <strong>9 percentage points above the base rate<\/strong> (businesses, \u00a7 288 para. 2 BGB) or <strong>5 percentage points above the base rate<\/strong> (consumers, \u00a7 288 para. 1 BGB) is charged.<\/p>\n<\/details>\n<\/div>\n<p class=\"mb-cta\" role=\"group\" aria-label=\"Read T&amp;Cs\"><a class=\"btn btn-secondary\" href=\"https:\/\/www.tourguideme-berlin.com\/en\/terms-and-conditions\/\">\ud83d\udccb Read our Terms &amp; Conditions<\/a><\/p>\n<\/div>\n<\/section>\n<hr aria-hidden=\"true\" \/>\n<section id=\"faq-wetter\" class=\"faq-section\" aria-labelledby=\"faq-wetter-title\">\n<div class=\"container\">\n<h2 id=\"faq-wetter-title\">Weather, Clothing &amp; Safety<\/h2>\n<div class=\"faq__items\" role=\"list\">\n<details role=\"listitem\">\n<summary>Do tours take place in all weather conditions?<\/summary>\n<p>Yes \u2013 our tours take place <strong>in all weather conditions<\/strong>. We adapt the route and breaks to the weather. We recommend weatherproof clothing and comfortable shoes.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>Can I eat and drink during the tour?<\/summary>\n<p>Yes \u2013 short breaks for food and drinks are possible at any time. Some tours (e.g. the Currywurst Tour) include culinary stops as part of the programme.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n<hr aria-hidden=\"true\" \/>\n<section id=\"faq-oepnv\" class=\"faq-section\" aria-labelledby=\"faq-oepnv-title\">\n<div class=\"container\">\n<h2 id=\"faq-oepnv-title\">Public Transport &amp; Transfers<\/h2>\n<div class=\"faq__items\" role=\"list\">\n<details role=\"listitem\">\n<summary>Does TourguideMe use public transport?<\/summary>\n<p>Often yes \u2013 especially on longer tours, individual sections are covered by S-Bahn, U-Bahn or bus. <strong>Public transport tickets are generally not included in the tour price<\/strong> unless expressly stated.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>Are car, van or limousine tours available?<\/summary>\n<p>Yes \u2013 we offer <strong>VIP city tours in a Mercedes S-Class<\/strong> as well as tours in a van or bus. The route is flexible with individual stops.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n<hr aria-hidden=\"true\" \/>\n<section id=\"faq-extras\" class=\"faq-section\" aria-labelledby=\"faq-extras-title\">\n<div class=\"container\">\n<h2 id=\"faq-extras-title\">Vouchers &amp; Extras<\/h2>\n<div class=\"faq__items\" role=\"list\">\n<details role=\"listitem\">\n<summary>Does TourguideMe offer vouchers?<\/summary>\n<p>Yes \u2013 we offer <strong>gift vouchers<\/strong> for guided tours in Berlin. Ideal as a gift for birthdays, anniversaries or as a corporate gift. Contact us for details.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>Are photos and social media allowed?<\/summary>\n<p>Yes \u2013 in <strong>public spaces<\/strong>, photos and videos are allowed and actively encouraged at all times. In interior spaces (museums, memorials), the respective house rules apply.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n<hr aria-hidden=\"true\" \/>\n<section id=\"faq-kontakt-info\" class=\"faq-section\" aria-labelledby=\"faq-kontakt-info-title\">\n<div class=\"container\">\n<h2 id=\"faq-kontakt-info-title\">Contact &amp; Company<\/h2>\n<div class=\"faq__items\" role=\"list\">\n<details role=\"listitem\">\n<summary>How can I reach TourguideMe Berlin?<\/summary>\n<p>You can reach us by email at <a href=\"mailto:info@tourguideme-berlin.com\">info@tourguideme-berlin.com<\/a>, by phone at <a href=\"tel:+4915129460999\">+49 151 2946 0999<\/a>, via <a href=\"https:\/\/wa.me\/4915129460999\" target=\"_blank\" rel=\"noopener noreferrer\">WhatsApp<\/a> or by post: Kantstra\u00dfe 141, 10623 Berlin.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>Who is behind TourguideMe?<\/summary>\n<p>TourguideMe is a brand of <strong>AnSou Anhalter Souvenirs UG (haftungsbeschr\u00e4nkt)<\/strong> based in Berlin. Managing director is <strong>Max Gonzalez<\/strong> \u2013 historian and certified tour guide. Since 2015, we have been offering private guided tours in Berlin and Potsdam.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n<hr aria-hidden=\"true\" \/>\n<section id=\"faq-touren\" class=\"faq-section\" aria-labelledby=\"faq-touren-title\">\n<div class=\"container\">\n<h2 id=\"faq-touren-title\">Tour-Specific Questions<\/h2>\n<div class=\"faq__items\" role=\"list\">\n<details role=\"listitem\">\n<summary>&#8220;Berlin Top 20 Attractions&#8221; \u2013 How sporty is the tour?<\/summary>\n<p>The tour covers about <strong>6 km on foot<\/strong> with breaks and is suitable for all age groups. Pace and breaks are individually adjusted.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>&#8220;Berlin in 60 Minutes&#8221; \u2013 Who is the tour for?<\/summary>\n<p>Ideal for guests with limited time \u2013 a compact walking tour through the <strong>historic centre of Berlin<\/strong>. Daily at 5:30 PM, meeting point Hotel Adlon at Pariser Platz.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>&#8220;Currywurst &amp; Ku&#8217;damm Tour&#8221; \u2013 Is food included?<\/summary>\n<p>Yes \u2013 the Currywurst Tour includes <strong>culinary tastings<\/strong>. The tour takes you through West Berlin with stops at classic currywurst stalls and along the <a href=\"https:\/\/en.wikipedia.org\/wiki\/Kurf%C3%BCrstendamm\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Kurf\u00fcrstendamm<\/a>.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>&#8220;East Berlin Tour&#8221; \u2013 What is shown?<\/summary>\n<p>The tour shows <strong>architecture, places and history of East Berlin<\/strong> \u2013 from Karl-Marx-Allee via Alexanderplatz to the former border strip. History brought to life.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>&#8220;Potsdam Guided Tour&#8221; \u2013 What are the highlights?<\/summary>\n<p>Highlights include <strong>Sanssouci Palace<\/strong>, Babelsberg Park and the Potsdam Old Town with the Dutch Quarter. Start time and duration are flexibly planned.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>&#8220;Berlin Walking Tour (classic)&#8221; \u2013 What makes it special?<\/summary>\n<p>The route is <strong>individually tailored to your wishes<\/strong> \u2013 from 1 to 3 hours, optionally with public transport sections. Flexible, personal, unique.<\/p>\n<\/details>\n<details role=\"listitem\">\n<summary>&#8220;VIP City Tour Berlin&#8221; \u2013 How flexible is the tour?<\/summary>\n<p>Maximum flexibility \u2013 from <strong>60 minutes to a full day<\/strong>. Pick-up at your preferred location, custom route, comfortably in a Mercedes S-Class.<\/p>\n<\/details>\n<\/div>\n<p class=\"mb-cta\" role=\"group\" aria-label=\"All tours\"><a class=\"btn btn-primary\" href=\"https:\/\/www.tourguideme-berlin.com\/en\/tours\/\">\ud83c\udfdb\ufe0f All Tours &amp; Prices<\/a><\/p>\n<\/div>\n<\/section>\n<hr aria-hidden=\"true\" \/>\n<section id=\"faq-kontakt\" class=\"cta-block\" aria-labelledby=\"faq-kontakt-title\">\n<div class=\"container\">\n<h2 id=\"faq-kontakt-title\"><span aria-hidden=\"true\">\ud83d\udce9<\/span> Didn&#8217;t find your question?<\/h2>\n<p>Write to us directly \u2013 we respond quickly and personally. Or book your <strong>private guided tour in Berlin<\/strong> right away.<\/p>\n<div class=\"cta-block__actions\" role=\"group\" aria-label=\"Contact options\">\n<p class=\"mb-cta\"><a class=\"btn btn-primary\" href=\"https:\/\/www.tourguideme-berlin.com\/en\/tours\/\">\ud83c\udfdb\ufe0f View all tours<\/a><\/p>\n<p class=\"mb-cta\"><a class=\"btn btn-secondary\" href=\"mailto:info@tourguideme-berlin.com?subject=Question%20%E2%80%93%20TourguideMe%20Berlin\">\ud83d\udce7 Ask by email<\/a><\/p>\n<p class=\"mb-cta\"><a class=\"btn btn-whatsapp\" style=\"color: #25d366;\" href=\"https:\/\/wa.me\/4915129460999?text=Hello%2C%20I%20have%20a%20question%20about%20a%20guided%20tour%20in%20Berlin.\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Ask via WhatsApp (opens new window)\">\ud83d\udcac WhatsApp<\/a><\/p>\n<p class=\"mb-cta\"><a class=\"btn btn-phone\" href=\"tel:+4915129460999\"><span aria-hidden=\"true\">\ud83d\udcde<\/span> +49 151 2946 0999<\/a><\/p>\n<\/div>\n<p class=\"small\"><strong>Tip:<\/strong> Browse our <a href=\"https:\/\/www.tourguideme-berlin.com\/en\/tours\/\">tours &amp; prices<\/a>, compare a <a href=\"https:\/\/www.tourguideme-berlin.com\/en\/berlin-walking-tour\/\">walking tour on foot<\/a> with a <a href=\"https:\/\/www.tourguideme-berlin.com\/en\/city-tour-berlin\/\">city tour by vehicle<\/a> or read our <a href=\"https:\/\/www.tourguideme-berlin.com\/en\/reviews\/\">reviews<\/a>. <strong>Day trips:<\/strong> <a href=\"https:\/\/tourguideme-potsdam.com\/\">discover Potsdam<\/a>.<\/p>\n<p class=\"mb-cta\" role=\"group\" aria-label=\"Navigation\"><a class=\"btn btn-secondary\" href=\"https:\/\/www.tourguideme-berlin.com\/en\/\">\ud83c\udfe0 Home<\/a><\/p>\n<p class=\"footer-copy\" style=\"text-align: center;\">\u00a9 TourguideMe Berlin \u2013 Private guided tours &amp; city tours in Berlin since 2015.<\/p>\n<ul class=\"trust-badges\" style=\"text-align: center; list-style: none; display: flex; justify-content: center; gap: 0.5em; flex-wrap: wrap; padding: 0; margin: 0;\" role=\"list\" aria-label=\"Quality features\">\n<li aria-label=\"Rating 4.9 out of 5.0 stars\">\u2b50 4.9\/5.0 Rating<\/li>\n<li aria-hidden=\"true\">\u00b7<\/li>\n<li>\u2713 2,500+ Tours<\/li>\n<li aria-hidden=\"true\">\u00b7<\/li>\n<li aria-label=\"Available languages: German, English, Spanish, Italian\">\ud83c\udde9\ud83c\uddea\ud83c\uddec\ud83c\udde7\ud83c\uddea\ud83c\uddf8\ud83c\uddee\ud83c\uddf9 DE \u00b7 EN \u00b7 ES \u00b7 IT<\/li>\n<\/ul>\n<\/div>\n<\/section>\n<p><!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550 SCHEMA \u2550\u2550\u2550\u2550\u2550\u2550\u2550 --><br \/>\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\"@type\": \"WebSite\", \"@id\": \"https:\/\/www.tourguideme-berlin.com\/#website\", \"url\": \"https:\/\/www.tourguideme-berlin.com\/\", \"name\": \"TourguideMe Berlin\", \"inLanguage\": [\"de\",\"en\",\"es\"], \"publisher\": {\"@id\": \"https:\/\/www.tourguideme-berlin.com\/#localbusiness\"}},\n    {\"@type\": \"WebPage\", \"@id\": \"https:\/\/www.tourguideme-berlin.com\/en\/faq\/#webpage\", \"url\": \"https:\/\/www.tourguideme-berlin.com\/en\/faq\/\", \"name\": \"FAQ \u2013 Frequently Asked Questions | TourguideMe Berlin\", \"description\": \"Frequently asked questions about private guided tours in Berlin: prices, booking, meeting point, cancellation, accessibility and more.\", \"datePublished\": \"2025-06-01\", \"dateModified\": \"2026-03-07\", \"isPartOf\": {\"@id\": \"https:\/\/www.tourguideme-berlin.com\/#website\"}, \"about\": {\"@id\": \"https:\/\/www.tourguideme-berlin.com\/#localbusiness\"}, \"breadcrumb\": {\"@id\": \"https:\/\/www.tourguideme-berlin.com\/en\/faq\/#breadcrumb\"}, \"inLanguage\": \"en\", \"translationOfWork\": {\"@id\": \"https:\/\/www.tourguideme-berlin.com\/faq\/#webpage\"}, \"significantLink\": [\"https:\/\/www.tourguideme-berlin.com\/en\/tours\/\",\"https:\/\/www.tourguideme-berlin.com\/en\/terms-and-conditions\/\",\"https:\/\/www.tourguideme-berlin.com\/en\/contact\/\",\"https:\/\/www.tourguideme-berlin.com\/en\/reviews\/\"], \"speakable\": {\"@type\": \"SpeakableSpecification\", \"cssSelector\": [\"#faq-title\",\"#faq-allgemein-title\",\"#faq-preise-title\",\"#faq-buchung-title\",\"#faq-kontakt-title\"]}},\n    {\"@type\": \"BreadcrumbList\", \"@id\": \"https:\/\/www.tourguideme-berlin.com\/en\/faq\/#breadcrumb\", \"itemListElement\": [{\"@type\": \"ListItem\", \"position\": 1, \"name\": \"Home\", \"item\": \"https:\/\/www.tourguideme-berlin.com\/en\/\"},{\"@type\": \"ListItem\", \"position\": 2, \"name\": \"FAQ\", \"item\": \"https:\/\/www.tourguideme-berlin.com\/en\/faq\/\"}]},\n    {\"@type\": \"FAQPage\", \"@id\": \"https:\/\/www.tourguideme-berlin.com\/en\/faq\/#faqpage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"How much does a private guided tour in Berlin cost?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"A private guided tour with TourguideMe starts from \u20ac45.00 per person (min. 2 paying guests). Children under 12 are free. Custom tours start from \u20ac145.00 per hour (min. 2 hours). All prices are final with no hidden costs.\"}},{\"@type\": \"Question\", \"name\": \"How long do the tours last?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Tours last between 1 and 8 hours. The Top 10 tour lasts 2 hours, the Top 20 tour about 3 hours. Custom tours can be booked from 2 hours.\"}},{\"@type\": \"Question\", \"name\": \"In which languages are tours available?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"German, English, Spanish and Italian. Additional languages on request. Bilingual groups are possible.\"}},{\"@type\": \"Question\", \"name\": \"Can I book a guided tour at short notice?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes, short-notice bookings are often possible even on the same day \u2013 ideally at least 2 hours before the tour starts.\"}},{\"@type\": \"Question\", \"name\": \"What is the cancellation policy?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Standard tours: free cancellation up to 24 hours before the tour. Custom tours: free up to 30 days, 50% up to 14 days, 100% up to 7 days per Terms & Conditions.\"}},{\"@type\": \"Question\", \"name\": \"Where is the meeting point?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Standard: Paul-L\u00f6be-Haus in the government district (U5 Bundestag). Hotel pick-up or custom meeting point available on request.\"}},{\"@type\": \"Question\", \"name\": \"Is accessible sightseeing possible?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"In most cases, yes. Routes and breaks are individually adapted. VIP city tour in Mercedes S-Class available as alternative to walking.\"}},{\"@type\": \"Question\", \"name\": \"Does TourguideMe offer tours for companies and groups?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes \u2013 private guided tours for companies, teams and groups of any size. Ideal for team building, incentive trips and corporate events.\"}},{\"@type\": \"Question\", \"name\": \"Are there excursions to Potsdam?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes \u2013 guided tours in Potsdam including Sanssouci Palace, Babelsberg Park and the Old Town. Start and duration flexibly planned.\"}},{\"@type\": \"Question\", \"name\": \"Does TourguideMe offer vouchers?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes \u2013 gift vouchers for guided tours in Berlin. 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Can&#8217;t find your question? Contact us directly \u2013 we respond quickly and personally. Topics at a glance General Tour Options &amp; Duration<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6978","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tourguideme-berlin.com\/en\/wp-json\/wp\/v2\/pages\/6978","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tourguideme-berlin.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tourguideme-berlin.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tourguideme-berlin.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tourguideme-berlin.com\/en\/wp-json\/wp\/v2\/comments?post=6978"}],"version-history":[{"count":4,"href":"https:\/\/www.tourguideme-berlin.com\/en\/wp-json\/wp\/v2\/pages\/6978\/revisions"}],"predecessor-version":[{"id":7557,"href":"https:\/\/www.tourguideme-berlin.com\/en\/wp-json\/wp\/v2\/pages\/6978\/revisions\/7557"}],"wp:attachment":[{"href":"https:\/\/www.tourguideme-berlin.com\/en\/wp-json\/wp\/v2\/media?parent=6978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}